Neighborhood Services

Neighborhood Services


Service Requests

Get to know the city services that
you can request on Chicago’s 311.

Street or Alley Light Out
Report a street or alley light outage on a street (street lights are located on metal poles, alley lights are located on a wooden pole). Please be sure to check the exact address of the light.

Garbage Cart Black Maintenance/Replacement
If your black plastic City of Chicago garbage cart is missing, it may be replaced. You must let us know how many carts are missing, and how many carts you have remaining at the address. We also need to know the approximate date when you first noticed the cart missing

Rodent Baiting/Rat Complaint
Use this service request to report a rodent or rat problem. You can request for your alley to be baited and your backyard.

Street and Alley Pothole
Report street and alley potholes. Be sure to be as detailed in describing the location of the pothole. To report a utility cut (a square cut made for utility repairs) or a sinkhole (a deep dip or void in the pavement) call 311 directly.

Tree Trim Update
As of April 2023, the Bureau of Forestry has moved towards an Area Tree Trim model to trim the trees in the city. Therefore, Tree trim requests are no longer being accepted on 311. Each Tuesday and area of the ward will have its trees trimmed, and they plan to follow this plan the remainder of they year, weather permitting. All other tree related requests will be accepted through 311.

Graffiti Removal Request
Use this request to report graffiti that is on your property, public property or on someone else’s property. Graffiti will be removed from public or private property by Graffiti Program. Graffiti will either be painted over (if the graffiti is on a painted surface) or blasted off with a high pressure baking soda and water solution (if it is on brick, cement or stone).

Any other requests?

If you need help with anything else or need help submitting your 311 request, you can submit a request to our office.

Forms

Clean and Greens

Block Parties

Garage, Yard, and Apartment Sales

Letter of Exception for Residential Permit Parking

Residential Permit Parking Zone Request

Disabled Parking Signs

Speed Hump Installation Request

Driveway Parking Control Sign Request

4747 N Sawyer Ave. Chicago, IL 60625