One important element to community safety is making sure that our streets are will lit by our street lights. Our office recognizes that in recent month there have been significant delays in the city’s response time when it comes to fixing street and alley lights that are out around the city. This delay is due to low numbers in personnel but also due to high numbers of lights out issues that has been caused by the installation of the new LED Smartlights all around the city.
With that said, a second barrier to getting lights fixed in our ward is the issue of reporting. If a light is not reported, even if it has been out for 2 months, it will not be fixed quickly or prioritized over other lights since the report is brand new. We would like to get ahead of this issue and make sure that all lights out issues are reported (to 311) so that our ward’s lights can be in the queue.
*please note that putting in multiple requests for the same light does NOT make the process faster and is actually more likely to slow it down for everyone.*
Join us at our office on Monday, February 24th at 6:00PM (we head out at 6:30PM) as we drive and bike the ward to find where there are light outages and make sure they are properly reported to 311. Let us know you can make it by signing up below!